Feedback That Lands: How Leaders Help People Grow

A 90-minute online leadership workshop for Public Works supervisors and leaders

Giving feedback is one of the most important , and at times most challenging, parts of leadership.

In operational and public works environments, feedback carries added weight: safety, accountability, union context, and long-standing working relationships all shape how messages are received.

This practical, human-centred workshop helps leaders give feedback that is clear, respectful, and receivable. The goal is to give information without triggering defensiveness or damaging trust. Rather than scripts or formulas, participants learn how timing, presence, and relational awareness shape the impact of feedback far more than wording alone.

Designed specifically for municipal and operational leaders, this session normalizes the real challenges supervisors face and offers a grounded approach to holding standards while maintaining dignity, safety, and strong working relationships while creating a culture of team growth and success.

Participants will explore how to: